Lumenis Laser Servicing & Support

The Laser Market provides the medical, aesthetic and beauty market with a comprehensive and clear 3rd-party servicing solution for your Lumenis laser and IPL needs as well as, of course, many other makes and models of lasers.

Pre-owned or second-hand equipment has become an ever growing trend within the aesthetic and medical industry and as such a need for servicing and support exist without the costs of going through the manufacturer. As well as repairs and servicing, we can also assist with the replacement of many of the Lumenis range of IPL hand pieces.

The Laser Market provides its client’s with:

  • Free telephone support and troubleshooting - to quickly determine the probable cause of any fault
  • Suggested repairs that are going to be need to fix the fault with costings
  • Replace or re-commission hand-piece where possible or offer alternative systems, short term rent or part exchange of the laser

All estimates are free of charge and carry no obligation

The Laser Market has no affiliation with Lumenis and as such all of our advice is free, independent and honest. Remember, whether you bought your Lumenis laser from the manufacturer or elsewhere we can still help. 

A few things to be mindful of:

The manufacturer does not want you to use third-party providers as they lose additional income.

The manufacturer may say no one, other than them, is allowed  to service or repair your machine. This is not true

The manufacturer may say we do not use original parts, again this is not true. All our engineers are fully trained and all our parts are original parts that we source all over the world.

By allowing the Laser Market to maintain your Lumenus laser system, with either a one off visit or one of our service plans, you are increasing the lifespan of your laser and as such increasing your return on investment.

iWe offer a range of flexible service solutions for your Lumenis laser and IPL systems including:

  Pre-purchase Laser Assessment – If you have found a Lumenis that you are considering buying and you want to know if it is in good working order, we can help make sure everything is as good as it can be. You will receive a full report after the visit where you can then make an informed decision. Whilst we can never guarantee you won't find issues later on, it might provide you with the peace of mind to purchase, or the secure knowledge that you are better off walking away.

  Parts – Do you need a particular Lumenis part? Not a problem. We stock some parts but most are just a phone call away. Contact the Laser Market, where we can provide many of the essential components you require at excellent prices.

Some of the most common parts that may need replacement of or item’s that may need repair are:

  • Power supply repair
  • Flash lamp replacement
  • Mirror and lens cleaning and calibration
  • Cooling system repairs 
  • Lens replacements

  Call-out – If your Lumenis Laser has developed a problem then maybe the Laser Market can help with a one-off visit to assess the problem & repair where possible. 

  Laser service visit– If you want to ensure your Lumenis Laser system is working at peak condition why not arrange one off service visit.

A stand-alone service visit includes

  • cost of the engineer
  • any travel costs, our prices are the same no matter where you are in the country.
  • Service consumables where appropriate.
  • Agreed price for any replacement parts needed
  • Flexible-duration visit, so don’t worry about costs escalating if something takes longer than expected

 Preventative Maintenance Plan – All of our Preventative Maintenance Plans are designed to offer a straightforward cost-effective solution for your ongoing laser maintenance. If you want a particular service plan, then we can offer a bespoke package for you as well

  Have more than one laser? Not a problem we can offer a discount for any subsequent laser as well.

We also have further enhanced plans that include further visits either breakdown or service visit, discounts of parts and hand pieces, discount of emergency visits and much more .

We offer servicing on most Lumenis models so get in touch and see if we can save you money

If you want to discuss your current laser or IPL, whether it be servicing, repair or replacement  Contact the Laser Market .


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